Payment Policy
This policy explains the relationship between public starting prices, project-specific invoices, deposits, milestone billing, additional work and third-party expenses.
1. General payment terms
Payment requirements are communicated through the applicable proposal, invoice, statement of work or other written project document. Depending on the engagement, payment may be due in advance, by milestone, in scheduled installments or upon completion of defined work.
2. Public starting prices
Prices shown on the website are starting prices only. They indicate an entry point for a service and are not a fixed quotation for every project.
3. Deposits and scheduling
A deposit or initial payment may be required before development begins or before production time is reserved. Demeric Forge may wait to schedule work until the required payment, scope information and access materials have been received.
4. Milestone billing
Projects may be divided into milestones such as planning, development, review and launch. A milestone invoice may become due when the corresponding stage is reached or approved, as stated in the project documents.
5. Additional work
Requests outside the approved scope may require a written change, supplemental estimate or additional invoice. Demeric Forge may pause out-of-scope work until the additional requirements and pricing are approved.
6. Third-party expenses
Hosting, domains, paid themes, plugins, applications, subscriptions, payment processing, stock assets and other third-party costs may be billed separately. Those charges may recur and remain subject to the provider's terms.
7. Late or outstanding balances
Development, launch, transfer, maintenance or support may be paused when an invoice is materially overdue. Delivery of unfinished or transferable project assets may also be delayed until required payment obligations are satisfied, subject to the applicable project agreement.
8. Taxes and processing fees
Applicable taxes, transaction charges or other legally required fees may be added when required. Clients are responsible for reviewing invoices and raising questions before payment whenever possible.
9. Payment disputes
Questions about an invoice should identify the disputed charge and the reason for disagreement. The project scope, change requests, completed work and payment history may be reviewed before a resolution is proposed.
10. Interaction with the refund policy
Payments are also subject to the Cancellation & Refund Policy and any project-specific written terms. A refund request does not automatically cancel obligations for completed work or non-recoverable third-party costs.
EMAIL: build@demericforge.com
ADDRESS: 626 West Main Street, Louisville, KY 40202
PHONE: +1 385 967 7546